Customer Engineer

Customer Engineer – Vertiv

We are looking for a Generator Engineer based in the UK, specifically in Bedford and Stonecross, to serve a wide variety of clients from data centres to critical buildings.

At Vertiv, we build products that keep critical technologies running 24/7. We pioneered precision cooling for mainframes, introduced integrated enclosure systems for distributed networks, and help industry leaders bring new capacity online faster and at a lower cost. Our portfolio spans power, thermal and infrastructure management products, software, and solutions.

• Undertake standard service activities including load bank & building load test proving, major & minor diesel servicing.
• Carry out contract maintenance and inspection on a planned basis to Vertiv standards.
• Fault finding and rectification in both Electrical and Mechanical disciplines.
• Installation of temporary generating plant.
• Commissioning of generator installations.
• Identify opportunities for extra works (SQD) & recommendations.
• Remedial work to contract customers planned repairs or as part of a call‑out facility.
• On rota‑call‑out response.
• Completion and submission of relevant reports to service administration within a timely manner following all site activity.
• Comply with all Company Health and Safety Requirements.
• Ensure that any activity, task and responsibility required by the role in terms of the International Trade Compliance Regulation is managed and performed in full compliance with the Company ITC certification program itself.

• Previous experience within the generator standby power or related industry.
• National Level 3 qualification in either an electrical or mechanical discipline.
• Experience of Electrical and Mechanical fault finding & rectification.
• A good understanding of PLC and microprocessor systems.
• A good understanding of IT.
• Experience in servicing LV switch gear would be advantageous.
• Experience in a field operations role.

Join Vertiv today! Be part of the team that keeps the world connected. Take the next step in your career journey with Vertiv. Apply now to explore endless opportunities for growth and development in a vibrant and dynamic environment. Let's shape the future together.

• Safety
• Integrity
• Respect
• Teamwork
• Diversity & Inclusion

• Customer Focus
• Operational Excellence
• High‑Performance Culture
• Innovation
• Financial Strength

• Own It
• Act With Urgency
• Foster a Customer‑First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek out Development

• Entry level

• Contract

• Other

• Appliances, Electrical, and Electronics Manufacturing