Bench Engineer

Workshop/ Bench Engineer

Location: Welwyn Garden City (AL7): training based; moving to Bedford mid February 2026; must be able to cover both locations initially.

Salary: £26,395 per annum.

Hours: Monday to Friday;
Full Time.

Purpose of Job: Provide a workshop‑based engineering role repairing, servicing and maintaining wheelchairs.

Main

Duties and Responsibilities:

• Conduct repairs, servicing and maintenance as directed by the Service Centre Manager / Warehouse Supervisor / Line Manager.
• Process all associated paperwork concerning repairs and servicing accurately on a daily basis.
• Ensure all warranty and scrap returns are labelled correctly and collated at the end of each day.
• Ensure infection control policy is followed at all times.
• Undertake engineering work in terms of service and repairs, and refurbishment in accordance with prescription builds.
• Assist in clinical appointments with healthcare professionals for any repairs and servicing requirements.
• Undertake admin duties as required.
• Ensure all parts used are allocated from stores through the stores process.
• Strict adherence to Ross Cares operational procedures.
• Adhere to the housekeeping procedure in accordance to the RCQP.
• Maintain a professional approach in all aspects of the role at all times including appearance, paperwork, power tools and workbench station.
• Do the job right, on time, every time.
• Be fully accountable for all aspects of your role.
• Stocktake: assist with annual and interim stocktakes as required.
• Communicate effectively with all customers at all times and inform them of relevant additional services from Ross Care as appropriate.
• Perform duties according to all company policies, procedures and instructions.

• Achieves business results and adds value to the company.
• Focuses on internal / external customers.
• Builds and maintains effective teamwork with colleagues.
• Embraces change and deals with ambiguity.

Person

Required:

Skills:

• Organised and can work to a plan.
• Good communicator.
• Must be able to fault find.
• Neat and tidy writing.

• Background and experience in mechanical or electrical engineering.

• Full Driving Licence (Not essential).
• Ideally qualified to GCSE level / NVQ level 1 or equivalent.
• Satisfactory enhanced DBS disclosure.

• Training will be provided on wheelchair engineering.
• Trustworthy and possess a clean or appropriate DBS record.

Interested in this Workshop/ Bench Engineer role? Please submit your updated CV.