Operations Manager - Membership

Operations Manager - Membership

National Membership Organisation

Bedford (office-based with some flexibility and occasional travel)

Salary:
Up to £55,000 depending on experience, plus benefits

Full-time | Permanent

An established and highly regarded national membership organisation is seeking an experienced Operations Manager - Membership to join its senior management team. This organisation has a strong brand, an active and engaged membership base, and a growing national and international profile. With ambitious plans for future growth, it is now looking to appoint a commercially minded and service-driven operations professional to play a pivotal role in its continued success.

The Operations Manager - Membership will be responsible for ensuring members receive consistently high-quality service, while also helping to expand the reach and value of the organisation’s membership products, publications and advertising portfolio. The role has oversight of key operational functions, including sales, examinations, finance and IT, ensuring efficient and effective day-to-day delivery.

Working closely with staff, volunteers, customers and partner organisations, the successful candidate will help drive operational excellence and contribute to the organisation’s wider mission to support, promote and represent its sector across the UK and internationally.

This role will suit someone with strong experience in membership operations who is commercially astute, highly organised, people-focused and motivated by the opportunity to make a meaningful impact within a purpose-led organisation.

To apply for the Operations Manager - Membership role, please submit your CV.

• Mid-Senior level

• Full-time

• Business Development, Customer Service, and Administrative
• Industries:
  Non-profit Organizations, Professional Services, and Higher Education