Head Of Logistics

At THX, we are committed to transforming tool hire expectations within the UK construction industry by providing a hire experience that goes beyond the ordinary for specialist contractors. Helping our customers thrive through delivering an unparalleled hire experience to Mechanical, Electrical, Drylining, HVAC & SFS Specialists since 2006.

We are a dynamic, fast-growing company and have an exciting opportunity for someone looking to embark on their next chapter.

Join us and become part of a team that’s passionate about delivering unparalleled customer service and creating meaningful customer relationships.

Head of Logistics will be responsible for leading and optimising our Warehouse and Transport operations, scheduling of routes, and management of our van and lorry fleet.

This role is critical to ensuring timely delivery, efficient storage, and smooth coordination between departments. Developing strategies to improve operational efficiency, manage costs, and maintain compliance with safety and regulatory standards for a large-scale operation.

Overall Logistics

• Lead and manage large-scale Transport and Warehouse teams to ensure efficient and effective daily operations in accordance with THX’s KPIs.
• Develop and implement logistics strategies aligned with business growth objectives.
• Manage forecasts and budgets, fully controlling costs within the logistics function and identifying cost-saving opportunities.
• Lead and implement continuous improvement initiatives to support business growth and excellence and reducing costs across transport and warehouse operations.
• Provide a professional, customer-centric service at all times.
• Continuously driving the alignment of behaviour with THX values and culture.
• Collaborate with Customer Service, Sales, and other departments to ensure seamless logistics support and customer satisfaction.
• Ensure health and safety standards are maintained across all logistics operations.
• Track KPIs and produce regular management reports on transport and warehouse performance.
• Resolve issues by identifying root causes and making appropriate decisions on improvements.

Transport

• Oversee route planning and scheduling to optimise delivery and collections performance and cost-efficiency across a growing logistics network, whilst maintaining exceptional customer experience.
• Manage the company’s fleet of vans and lorries, ensuring compliance with legal, safety, and maintenance standards including appropriate loading of vehicles, daily vehicle checks and maintenance of vehicle fleet.
• Manage the customer delivery and scheduling teams including performance, absence and overtime.
• Ensure complete and accurate service and maintenance records for the vehicle fleet.
• Ensure compliance with the terms of conditions of our vehicle Fleet insurance policy, including reporting all accidents and incidents, and liaising with Procurement regarding annual renewals.
• Lead the procurement and disposal of fleet vehicles to ensure optimised value for money and alignment with THX’s sustainability goals.

Warehouse

• Work closely with the Warehouse Manager to improve warehouse operations including inventory control, order fulfilment, and goods-in/out processes.
• Support the Warehouse Manager in achieving operational targets, streamlining workflows, and ensuring timely dispatch and receipt of goods.
• Collaborate on warehouse layout planning and resource allocation to improve throughput and reduce bottlenecks.

Essential experience, skills & attributes for the role:

• Valid CPC (Certificate of Professional Competence) for transport management.
• Proven experience in logistics management, with a strong track record of leading large-scale, high volume logistics operations, ideally in the equipment hire industry.
• Strong leadership and team management skills, with the ability to motivate and develop high-performing teams and the achievement of their KPIs.
• Excellent knowledge of route planning, fleet management, and warehouse operations.
• Familiarity with logistics software and tools.
• Strong track record of delivering operational efficiency and cost control.
• Strong problem-solving and…