Operations Administrator

VANRATH are delighted to be partnering with a highly reputable client with the Recruitment of an Operations & Admin Associate to join a growing and friendly team based in Belfast at their Titanic Quarter Location
.

Location: Belfast, Titanic Quarter (office-based only)
Hours: Monday - Friday, 9am-5:30pm
Salary & Benefits: £26,000, free parking, private medical, hotel discounts

We are seeking an Operations Administrator to support the smooth running of a busy travel and events organisation. This role is ideal for someone who thrives in a structured environment, enjoys delivering excellent service, and is confident managing data, order fulfilment, and administrative processes. A genuine interest in sports, concerts, or live entertainment will be a great advantage.

• Coordinate daily operational tasks and contribute to process improvements
• Deliver friendly, timely support to customers and internal teams
• Maintain accurate, GDPR-compliant customer records and documentation
• Oversee order dispatch and manage communication with clients
• Support project work, after-sales processes, and general admin duties
• Update website content and assist with light front-end tasks
• Work collaboratively across the business to promote efficiency and teamwork

• Order Dispatch Accuracy: 98-100%
• Dispatch Timeframe:
  Orders processed within 24 hours
• Customer Data Accuracy: 100% compliant and up to date
• Admin Task Delivery:
  All routine tasks completed within agreed schedules

• Exceptionally organised with strong attention to detail
• Confident communicator with a customer-first approach
• Comfortable using digital systems; experience with website updates is a plus
• Collaborative, proactive, and motivated to improve processes
• Interest in sports, music, or live events is desirable

For more information please reach out to Phil Doherty at VANRATH for a confidential chat about next steps.