Program Manager- GTM Operations

About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network.

And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve:
Brands and retailers struggle to make real connections with consumers. It is a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that does not attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise: closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official:
Bazaarvoice is a Great Place to Work in the US, Australia, India, Lithuania, France, Germany and the UK!

As a Senior Program Manager, Product GTM Operations, you are the vital operational engine driving our product innovation to market. You will own the end-to-end GTM program management, building the structure and accountability needed to accelerate the high-velocity launch of new products and features. Crucially, you will ensure the right‑sized GTM approach is defined and executed for each release, optimizing for impact and efficiency.

Embedded directly within the Product organization, you will orchestrate seamless execution across Product Management, Engineering, Product Marketing, Client Success, and Services, ensuring every launch is a high‑impact, timely market success.

• Lead strategic portfolio GTM programs by driving large‑scale initiatives that encompass multiple product releases quarterly and align with overall product strategy.
• Optimize high‑velocity GTM cadence to oversee and refine program management, ensuring the necessary speed and quality for a continuous release schedule.
• Define and deploy right‑sized GTM by evaluating the scale of new product value and implementing the appropriate launch activities for maximum client impact and efficiency.
• Own offer and SKU governance by partnering with product marketing and product managers to guide all new product bundles, offers, and SKUs through the formal definition and readiness process.
• Provide portfolio performance visibility by tracking, analyzing, and presenting a comprehensive view of the quarterly GTM launch cycle, including risks, dependencies, and successes, to leadership.
• Drive GTM process innovation by proactively evaluating and experimenting with activities across the product lifecycle to uncover areas for growth, scalability, and operational efficiency.
• Evolve program best practices and documentation by maintaining, socializing, and enforcing high‑quality standards and comprehensive documentation for our standardized GTM approach.

• 3‑5 years of experience with Product Management, Product GTM Ops and/or Product Program Management.
• Knowledgeable in product lifecycle and Go‑to‑Market strategies. Ability to understand and oversee a high velocity of quarterly releases and ensure GTM excellence for all activities.
• Proven experience delivering high value programs that solve real business issues and drive growth.
• Ability to communicate, build trust and drive results across a wide range of technical and non‑technical stakeholders.
• An uncanny ability to help break down complex problems into discrete, manageable work streams for you and collaborators.
• An ability to determine and drive towards outcomes, not just deliverables.
• Unafraid to drive accountability and surface blockers in a timely manner to support…