Pensions Administrator

The industry in which we operate offers a dynamic and challenging environment and our excellent reputation is contributing to the growth of our business from an expanding portfolio of clients. We have aspirations to extend that client base, and deliver truly integrated solutions, through the use of our highly innovative software platform, Mantle, across our work.

Dalriada Together is part of Dalriada Trustees Limited (Dalriada) a leading independent trustee. Within the Together model we work closely with our colleagues within the Together team. The Team consists of Trustees, administrators, client managers and actuaries. As such, joining us as a Pensions Administrator will open up opportunities for you to use your experience to add value across the group and to get involved in a way of working that is collaborative and leads to fast decisions.

Our unique award‑winning approach to the provision of services has resulted in rapid growth over the last few across seven offices in Belfast, Birmingham, Bristol, Glasgow, Leeds, London and Manchester.

We do not pigeonhole colleagues and aim to provide challenging and interesting work which will allow our staff to build rewarding careers.

We are looking for candidates who are ambitious and enjoy working with people. You should thrive on solving complex problems and be interested in the financial services/pensions industry and areas affecting it. You will be well organised and proactive, calm under pressure and can communicate effectively (written and verbal). You will enjoy working in a challenging environment in which you can develop both personally and professionally.

You will be a conscientious individual with exceptional attention to detail, with a passion for delivering a quality product to our customers. You will have the ability to build strong relationships internally and externally and work to demanding deadlines and targets.

As Pensions Administrator, you will manage and maintain the administration aspects of defined benefit schemes. Acting as point of contact for scheme members, scheme managers/trustees and other third parties and provide mentoring and peer review of less experienced administrators. Our team carry out all types of exercises from winding up schemes and calculating members’ pension benefits to carrying out forensic research for schemes where we have been appointed by The Pensions Regulator, all the while providing an excellent service to the members of our Schemes.

This variation makes this an exciting opportunity for anyone interested in a career in pensions. You will build a portfolio of clients to which you will manage all the transactions needed for their pension schemes, ensuring they are completed to the highest standards, within the service levels. You will become a key contact to pension members answering queries over the phone and via written communication.

You will become effective at providing clear and accurate information to members and beneficiaries.

• Broad pension’s technical knowledge, with at least one year of experience working in a Defined Benefit pension administration environment and a detailed understanding of defined benefit pensions schemes and UK pensions legislation, regulation and codes of practice.
• Knowledge of computerised systems e.g. Microsoft Office/ Windows applications. Excellent communication skills both written and oral with the ability to articulate and communicate current and relevant issues to scheme members; pension trustees; and other relevant third parties.
• Experience of working proactively and using own initiative to complete tasks.
• The ability to perform in a fast‑moving environment providing excellent service to clients and third parties with a desire to succeed at accomplishing challenging objectives.
• Knowledge of and experience with GMP Reconciliation / Equalisation calculations.
• Knowledge of The Pensions Regulator (tPR) guidance.
• Practical experience of the Pension Protection Fund (PPF).
• Either qualified in the relevant pensions qualification or a willingness to sit the relevant pensions exams.

• Inspiring…