Sr Business Control Specialist; Monitoring & Inspection

Job Description

Job Title:
Sr Business Control Specialist

Corporate

Title:

Up to Assistant Vice President

Location:
Belfast

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well‑being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi‑faceted approach for flexibility, depending on the various roles in our organisation.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

We’re thrilled to announce the opening of our new office in Belfast—a vibrant, fast‑growing hub for financial services and technology, and a strategic addition to Bank of America’s global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland.

Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you’re local or considering relocation, you’ll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking.

Bank of America is one of the world’s leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We’re committed to creating up to 1,000 new roles, starting with positions in Global Anti‑Money Laundering Operations and Global Financial Crimes Compliance.

These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support—key functions that safeguard the integrity of the international financial system.

The In-Line Quality Assurance (ILQA) role is responsible for performing Quality Assurance testing of Global Banking and Global Markets (GBGM) Anti‑Money Laundering (AML)/Know Your Customer (KYC) client data across the Bank’s global divisions. This position sits within the Global Operations ILQA Team and requires a strong operational risk and compliance background, Risk framework (QA standard) knowledge, understanding of AML requirements and testing across multiple jurisdictions.

As a Sr Business Control Specialist, you will conduct comprehensive Refresh Quality Assurance reviews of Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) requirements for GBGM records that have recently completed refreshes. You will execute testing to assess compliance with AML/Financial Crimes Global Standards, ensure accuracy and timeliness of test execution, and maintain a strong culture of compliance by identifying, escalating, and mitigating risks promptly.

• Conduct and coordinate thorough Refresh Quality Assurance reviews of CDD and EDD requirements for GBGM refreshes.
• Ensure associate performance and control effectiveness comply with AML regulations and policies.
• Execute QA activities, including control execution, case assignment, and timely reporting of results.
• Support Regulatory Exams and Internal Audits
• Capture and analyse data to support governance activities and dashboard reporting.
• Implement optimised controls and enhanced QA practices to strengthen business continuity efforts.

• Proven experience in Quality…