Implementation Consultant

Overview

Implementation Consultant

Purpose of the role

Motivated by a passion for client success, you’ll deliver more than just solutions, you’ll deliver measurable impact. Whether gathering requirements, configuring smart products and platforms, supporting client testing, or guiding users through onboarding, your work will directly improve the working lives of others.

With strengths in communication, empathy, and problem-solving, you’ll empower clients to succeed and help businesses thrive with every project you support.

About Us

We are Allsop, a leading provider of cloud-based business technology solutions for over 20 years. Our mission is simple yet powerful: making working lives better. We achieve this by delivering innovative web and mobile solutions that breakthrough technology barriers and support the real needs of our clients worldwide.

Our core values guide everything we do:

• Innovative:
  We pioneer creative solutions to constantly improve our products, processes, and services.
• Helpful:
  We go the extra mile for clients, colleagues, and partners.
• Accountable:
  We take ownership to deliver high-quality results.
• Respectful:
  We act with empathy, professionalism, and integrity.
• Passionate:
  We bring energy and dedication to every challenge we take on.

Backed by our guiding principles, delivering excellence for others, leading in technology to the point of disruption, and always staying agile, we empower clients across sectors such as food and beverage, wholesale distribution, specialist retail, veterinary, e-commerce, and construction-related services. Our intelligent, scalable ordering and pricing tools help organisations achieve precision, agility, and insight in fast-moving, high-demand environments. Our culture is innovative, collaborative, and energetic.

Every line of code contributes to smarter products and platforms, smoother operations, and more effective businesses.

As an Implementation Consultant, you will ensure smooth onboarding and successful deployments that align technology with client goals, playing a key role in our mission to make working lives better. Working alongside Project Managers, you will take clear ownership of functional and technical delivery areas, combining business analysis and consultancy to gather requirements, configure solutions, support testing, and manage key phases of implementation.

You’ll collaborate closely with clients and internal teams to translate needs into scalable, value-driven solutions, always guided by a commitment to client success and operational excellence.

• Collaborate with the Project Manager to align timelines, manage client expectations, and support coordinated project delivery
• Lead or support the end-to-end implementation of solutions for new and existing clients
• Gather, document, and analyse client business requirements using structured BA techniques
• Translate client needs into functional specifications and configuration plans
• Work with internal teams (Project Manager, Product, QA, Operations) to ensure alignment between solution design and delivery
• Set up and configure Allsop solutions to meet client specifications
• Support clients through testing phases (e.g. UAT) and assist in issue resolution
• Deliver product training, onboarding workshops, and system walk-throughs
• Build and maintain strong client relationships through clear and proactive communication
• Provide input into product enhancements and internal process improvements based on client feedback and project insights
• Maintain accurate project documentation, status updates, and handover notes

You will have working knowledge of or a strong interest in:

• Platforms:
  Allsop products & cloud-based applications
• Tools:
  Azure Dev Ops, Microsoft Excel, SharePoint & Teams
• Analysis:
  Use case design, requirements traceability & basic data querying (SQL)
• Documentation:
  Word, PowerPoint & process flow tools (e.g., Lucidchart, Visio)

• Works effectively under the direction of a Project Manager and communicates progress clearly
• Strong analytical and problem-solving mindset
• Clear communicator with strong interpersonal skills
• Empathetic listener…