IT & Security Engineer

JOB TITLE: IT & Security Engineer

JOB LOCATION: Belfast

TERMS: Permanent hybrid role but must be flexible to travel to our Belfast or Coalisland office when needed.

The candidate will be responsible for day-to-day support of IT systems and security in line with business needs. The successful applicant will have previous experience in providing IT & security support within a business and will demonstrate highly effective communication and organisational skills. This role is also offered to graduate students.

• The role will see you provide support for a range of IT systems in Fibrus
• You will be involved in supporting our IT assets in the areas of licenses, configurations, reports, monitoring, security policies and tracking
• You will be assisting with implementing, assessing and reviewing IT security controls across the organisation
• Working with third‑party suppliers to reach support resolutions
• Troubleshooting end‑user problems via telephone and email
• Resolve technical problems and elevate where appropriate
• This role offers an opportunity to work on a hybrid basis and will involve working on site in our Belfast and Coalisland offices

• Experience in a similar role ideally gained within an internal IT and information security function
• A solid understanding of IT (hardware and software)
• A solid understanding of IT security principles and approaches; knowledge of the Telecommunications Security Act is ideal although not essential
• Ticket and fault management experience coupled with excellent customer‑care skills
• A problem‑solving approach taking pride in achieving the best mutual outcome for the end user and Fibrus
• IT administration, security and back‑office experience working on Microsoft software is preferred

At Fibrus Limited we put our people first! Having been awarded the Investors in People “We invest in People” standard accreditation we are proud to be a company that encourages colleagues to do and be their very best. Our culture is focused on trust, collaboration, growth and flexibility.

We invest in our people offering benefits that improve their personal lives as well as their careers. Along with competitive salaries and an excellent benefits package we also offer mental‑health workshops, professional development support and private healthcare. We recognise the importance of supporting our colleagues with life changes and have comprehensive policies around menopause, mental health, pregnancy loss and leave for maternity, parental and adoption.

As we continue to grow you would be joining a team of dedicated and passionate people who work super hard every day to improve the lives of those in our own communities by transforming the digital infrastructure of Northern Ireland and Great Britain!

We’re building something special at Fibrus with our team at the very heart of it and we are excited to speak to potential colleagues who share our purpose!

To apply to join the Fibrus Group please apply online and our recruitment team will be in contact with you once we’ve had a chance to have a look at your application. We wish you the best of luck and thank you for your interest in Fibrus. #Fibrus

At Fibrus Limited we recognise the positive value of diversity, promote equality and challenge unfair discrimination. We are an equal opportunities employer and always aim to recruit the person who is most suited to the job welcoming people of all backgrounds. We particularly encourage applications from women, under‑represented genders, individuals with disabilities and under‑represented ethnicities. We’re happy to discuss flexible working – there is no obligation to raise this at the application stage but if you wish to do so you are welcome to.

All offers of employment with Fibrus will be subject to the satisfactory completion of pre‑employment checks which may include all or some of the following: references, right to work, criminal record, history, professional qualifications.

Fibrus Limited, Fibrus ISP, Hyperfast and Viberoptix belong to the Infracapital group of companies. We will retain your information for the purposes of recruitment for a period of up to 12 months. We may also share your information with our partner organisations for the purposes of recruitment. Please email if you do not wish us to retain your information or do not wish us to share your information.

Employment Type: Full‑Time

Experience: years

Vacancy: 1