Oracle Database Appliance Engineer
-
IT/Tech
Database Administrator, Systems Engineer, IT Support, Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
Job Title:
Oracle Database Appliance Engineer
Req
Job Function:
Service
Posting
Start Date:
06/11/2026
Posting End Date: 18/11/2026
Division: UK Business
Job Location:
G Belfast - Riverside Tower, G Sheffield Endeavour, G
-London-BTHQ One Braham
Advertised Salary:
Competitive
Job Req
Posting Date: 6th November 2026
Function:
Service
Location:
London, Sheffield or Belfast (3 days on site)
Salary:
Competitive
The Role
Join our Database Operations and Solutions team as a 3rd Line Oracle Database Appliance (ODA) Professional, taking technical ownership of critical Oracle platforms within a managed service environment. You’ll provide expert 3rd line engineering and escalation support, helping ensure customer ODA platforms remain stable, secure and resilient. Beyond day-to-day support, you’ll act as a trusted technical specialist, providing strategic guidance and driving improvements across the ODA estate.
Please note:
there is a requirement for out of hours/on-call availability for business critical incidents/changes.
The successful candidate must be eligible for, and able to obtain and maintain, SC UK Government Security Clearance.
What You’ll Be Doing- Provide 3rd line technical ownership and escalation support across Oracle Database Appliance (ODA), including hardware and software, Linux, ILOM, KVM, storage, networking and Oracle Grid Infrastructure.
- Investigate and resolve complex incidents, service requests and infrastructure issues, carrying out root-cause analysis and working with DBAs, infrastructure teams, third-party suppliers and Oracle Support.
- Plan, test and implement platform patching, upgrades, standard changes and lifecycle activities, ensuring ODA services remain secure, stable and highly available.
- Drive continuous service improvement and technical knowledge sharing, developing documentation, supporting less experienced colleagues and building ODA capability across the wider team.
- Manage operational priorities against agreed service levels and customer expectations, including providing out-of-hours support for key upgrades, changes and critical P1/P2 incidents.
- Hands-on technical expertise supporting Oracle Database Appliance (ODA) environments, alongside knowledge of Oracle Database administration and associated hardware, software and infrastructure components.
- Practical Linux administration experience, with the ability to investigate, diagnose and resolve complex platform and infrastructure issues.
- Experience supporting business-critical customer platforms and delivering high-quality infrastructure services within a managed service environment, working collaboratively across technical teams.
- Oracle Database Administrator experience
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:
- 10% on target annual bonus
- Access to an online private GP 24/7 for you and your immediate family
- Market‑leading paid carers leave with up to 2 weeks off
- Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
- Discounted EE and BT products, including mobile and broadband
- Market leading Pension scheme – 5% from you and 10% from us
- Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
Flexible WorkingThis role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.
Join us at a pivotal moment for BT Business. We are executing a multi-year transformation to restore growth,…
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