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Client Manager - Commercial

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: WF Risk Group Ltd.
Full Time position
Listed on 2026-01-19
Job specializations:
  • Insurance
    Insurance Sales, Risk Manager/Analyst, Insurance Agent
Job Description & How to Apply Below
ABOUT WF RISK GROUP Our Group is an award-winning, independent, family-owned, and run, and has been operating for over 45 years. It encompasses Willis Insurance & Risk Management, Kennett Insurance Brokers Ireland DAC and Arden Insurance Brokers We provide services including Insurance, Risk Management and Health & Safety Consultancy, Employment Services and HR Consultancy, Employee Benefits, Wealth Management and Accident Investigations Services.

our unique blend of experience, insight and ingenuity has helped us to establish our reputation for fully understanding various industry sectors in commercial business. Our client-focused approach allows us to simplify risks to deliver bespoke risk management programmes and peace of mind for our clients. DEVELOP YOUR CAREER WITH US The WF Risk Group has experienced significant expansion over the last four years, with several acquisitions, a staff headcount doubling, and a rebrand.

We have ambitious plans to continue along this growth trajectory and we are interested in hearing from talented and innovative individuals to join our dynamic teams. As Corporate Chartered Insurance Brokers, we actively encourage all employees to pursue learning and development opportunities by providing CII Membership, study support material as well as study leave, and a financial bonus upon successful completion of CII qualifications.

We encourage knowledge sharing and have developed a coaching culture where knowledge is cascaded, ensuring everyone has an opportunity to benefit from the experience and expertise within our team. Is the next step in your career to move into an established organisation known for excellent service standards? THE PACKAGE We value the needs of our employees. As such, our team is offered a competitive salary and extensive benefits package including 25 days annual leave in addition to all public and bank holidays, private medical insurance, health cash plan, employer pension contributions, occupational sick pay, income protection insurance, and group life assurance.

Other perks include frequent social events, training support and professional membership & subscription support, employee discounts, and incentive schemes. THE OPPORTUNITY We have opportunities available for a Client Manager in our Commercial Insurance team. Working with us as a Client Manager will give you the opportunity to demonstrate your skills by building and maintaining strong relationships with clients across a wide range of industry sectors.

About

The Role On a daily basis you will showcase your skills and knowledge by: proactively managing valued client and insurer relationships. negotiating, placing, and reporting to clients at renewal mid-term and new business stages. ensuring adequacy and appropriateness of cover. managing personal workloads and meeting deadlines. keeping accurate client records and files at all times, including timely inputting of all client data into our bespoke system.

providing clients with high-quality policy documentation in accordance with FCA regulations. building good working relationships with internal departments and colleagues responding to client queries, including changes in cover and risk, in a professional and timely manner ensuring that Company procedures, excellent client service standards, and compliance regulations are adhered to and maintained. contributing to the achievement of team and business objectives by generating sales, identifying gaps, up-selling and cross-selling.

THE IDEAL CANDIDATES

Essential Criteria a minimum of 3 years of commercial broking experience Good all-around Commercial insurance experience and technical knowledge across a range of classes of insurance products. enthusiastic client-focused approach; ability to develop strong client and insurer relationships. ability to support colleagues in a close team environment; strong working knowledge and understanding of most commercial classes of business and associated insurance products.

keen attention to detail and the ability to prepare high-quality documentation; highly organised with strong administrative skills; IT proficient; (Acturis experience desirable) high level of motivation and resilience with a proactive attitude. Desirable Criteria In possession of or working towards Cert CII Experience working with Financial Line Insurance products DATA PROTECTION WF Risk Group is committed to protecting the privacy and security of your personal information.

Our Privacy Notice, detailing how we collect and use personal information about you as a job applicant, in accordance with the General Data Protection Regulation (GDPR), is available on our Company Website. Required Criteria minimum of 3 years of Commercial broking experience good all-around commercial insurance experience and technical knowledge across a range of classes of insurance products. Desired Criteria Acturis experience In possession of or working towards Cert CII Experience working with Financial Line Insurance…
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