Global Co Head of Payments Processing & Strategy

Overview of Citi:

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Derivatives Settlements Team.

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with external clients, playing a key role in the overall client experience.

A role within Markets Operations means that you will have a truly global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.

You can play an important part in transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion within an organisation that authentically values and invests in its people.

Citibank is seeking a highly experienced and dynamic Director to lead its EMEA Derivative Payment Operations. This critical role demands a visionary leader capable of driving strategic transformation, enhancing operational efficiency, and embedding robust risk and control frameworks within a complex global environment. The Director will be responsible for overseeing all aspects of derivative payment processing, ensuring adherence to regulatory requirements, and fostering a culture of continuous improvement and innovation.

This role requires a proven track record in financial services operations, with a deep understanding of derivative products and payment lifecycle, coupled with exceptional leadership, change management, and risk management capabilities.

• Strategic Leadership & Transformation
  • Engage with global stakeholders to develop and execute the strategic evolution of the Derivative Settlements platform (OAsys), aligning with global business objectives and industry best practices.
  • Develop and oversee an optimized functional alignment to deliver client service excellence.
  • Drive a culture of innovation, identifying opportunities for automation, digitalization, and process simplification.
  • Foster strong relationships with key stakeholders in business units, Risk and Technology and represent Derivative Payment Operations in strategic discussions with senior management, business partners, and external stakeholders.
  • Lead and sponsor significant transformation initiatives, leveraging technology and process re‑engineering to optimize efficiency, scalability, and client experience.
• Operational Management & Excellence
  • Oversee the end‑to‑end processing of derivative payments, ensuring accuracy, timeliness, and completeness across OTC product types.
  • Leverage data analytics and capabilities to identify potential efficiency and capacity generation.
  • Manage operational teams, providing clear direction, performance expectations, and professional development opportunities.
  • Implement and monitor key performance indicators (KPIs) and service level agreements (SLAs) to ensure operational targets are met or exceeded.
  • Ensure compliance with all internal policies, external regulations, and industry standards related to derivative payment processing.
• Risk Management & Control
  • Establish and maintain a strong risk and control environment, identifying potential operational, regulatory, and reputational risks.
  • Design, implement, and monitor robust controls, proactively addressing control gaps and enhancing existing frameworks.
  • Lead incident management processes, ensuring timely escalation, resolution, and root cause analysis of operational issues.
  • Partner with Risk, Internal Audit, & Compliance to ensure full adherence to regulatory requirements and internal governance.
• Stakeholder Management & Communication
  • Build and maintain strong relationships with key…