Production Support Technician

Production Support Technician Oxford Instruments
• Belfast, Northern Ireland, UK

At Oxford Instruments Andor we are devoted to accelerating the greatest scientific advancements of our age. It matters to us that the products we develop make a real difference to our customers and contribute significantly to their research. We want to deliver differentiated accessible solutions to the widest possible scientific research and industrial communities. We are a market leading organisation with a diverse and inclusive environment.

We are hiring for a Production Support Technician for our Operations department. The Production Support Technician will play a valuable role supporting the RMA and wider Cameras team. The role will involve the troubleshooting and repair of complex hardware faults on both new and returned products (RMA). You will be the first line support diagnosing and resolving issues for production and RMA products escalating and liaising with engineering and/or other support functions when necessary.

• Troubleshooting and repair of complex hardware faults on both new and returned products
• Optimisation of assembled systems/subsystems to achieve desired specification
• Accurate completion of assembly test and repair records
• Strict adherence to production processes and quality control requirements
• Accountability for own output delivery and quality of assigned production targets
• When necessary working with Engineering on New Product Introduction (NPI) to develop appropriate engineering work instructions build first prototypes / production units and deliver smooth transition from NPI to production volume
• Signing off NCPs within agreed parameters for designated products
• Costing Non-Warranty repairs using a template
• Work independently with a minimum of supervision.
• Training of new members of team and operations staff when required
• Continually seek out ways to improve the product and processes.
• Co-ordinate with stores on material supply and stock control processes giving feedback when issues are spotted with BOMs/WOs etc.
• Ensure all H&S procedures are followed identify and report issues using SHEILD.
• Identify opportunities to improve health and safety and support implementation.
• Maintain high standards of housekeeping at all times.
• Any other reasonable duties as required by management.

HNC/HND level or equivalent with 3 years relevant experience in a high-tech production environment OR 5 years relevant experience in a high-tech production environment

• Technically proficient with at least 3 years experience in a technical role working with electronic and/or opto-mechanical products.
• Demonstrate capability in identifying faults investigating issues and steering resolutions
• Ability to interpret engineering drawings schematic diagrams and other technical literature
• Good soldering skills
• Good manual dexterity required for handling/manipulation of small/delicate components
• Good diagnostic skills including the effective use of DMM and Oscilloscope
• Excellent attention to detail and good concentration levels
• High level of Computer literacy in an MS Windows environment

You can click on this link to see the full information on our benefits package.

This is a permanent position based at our Belfast headquarters working full time onsite. Additional temporary or permanent part time or full-time positions across Operations may be filled from this recruitment exercise.

Informal enquiries may be directed to Louise Dooley Senior Talent Acquisition Specialist via email to

Please apply via this link:
Andor Technology - Oxford Instruments Careers (
Closing date for applicants is midnight on Monday 27th October 2025.)

Please note on this occasion we are unable to provide sponsorship for visa applicants for this particular post as such applicants must hold the right to work in the UK to be eligible.

Our company values of being Inclusive, Innovative, Trusted and Purposeful are at the core of everything we do for our customers and our teams. At Oxford Instruments Andor our employees are fundamental to our business success and we are delighted to provide a…