Field Enablement Specialist - Communications

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

As part of this team, you will help turn business priorities, products, tools, and processes into clear, engaging, and accessible learning and communications experiences. You will support content development, communication planning, project coordination, and event execution across multiple audiences and channels.

In this role, you will:

• Respond to stakeholder requests accurately, professionally, and in a timely manner..
• Create training and partner-facing content in multiple formats, including eLearning modules, PowerPoint presentations, videos, job aids, and quick-reference guides..
• Translate complex products, processes, tools, and policies into clear, engaging learning materials for supply commercial teams and external partners..
• Support the full content development lifecycle, from gathering requirements and drafting storyboards or scripts through review, revision, and publication..
• Create, edit, and proofread routine communications and learning materials using audience-appropriate language and tone..
• Support communication plans, timelines, schedules, channel strategies, and initial content drafts..
• Use authoring, media, design, and AI-enabled tools, such as Articulate, PowerPoint, Canva, video-editing software, Claude, and Glean, to research, draft, design, and produce accessible, on‑brand content..
• Track project milestones and keep stakeholders informed of progress, risks, and timeline changes..
• Collaborate with team members, subject matter experts, and stakeholders to identify project requirements, resources, audiences, and communication channels..
• Conduct basic research and data analysis, summarize findings, and support measurement and channel‑testing activities, connecting content to adoption, efficiency, and win‑rate outcomes where possible..
• Support logistical planning and execution for events, training sessions, and field experiences..
• Gather feedback from the field and share suggestions that improve team processes, content quality, and ways of working.

• 0–2 years of related experience in employee communications, corporate communications, marketing, content development, project coordination, or a related field..
• Bachelor’s degree in communications, marketing, business, or a related field; or equivalent related professional experience..
• Proficient written and verbal communication skills, including professional editing and proofreading..
• Experience creating presentations, documents, or other communication materials..
• Familiarity with project coordination, timeline tracking, workplace tools, and software..
• Ability to organize information, learn new tools and processes, and communicate foundational concepts clearly to different audiences..
• Ability to work both collaboratively and autonomously, seeking guidance when alignment or issue resolution is needed.

• Experience developing eLearning, videos, job aids, quick‑reference guides, or other learning content..
• Familiarity with Articulate,…