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Account Manager Desk
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2025-12-30
Listing for:
One Recruitment
Full Time
position Listed on 2025-12-30
Job specializations:
-
Sales
Account Manager
Job Description & How to Apply Below
About the job #10403 - Account Manager Desk, 25k, plus 15k OTE
Belfast, Northern Ireland, United Kingdom
The role of the Account Manager Desk is really important. You will be responsible for a high quality of service provided to customers through consistent adherence to processes and procedures.
Responsibilities- Deliver a proactive Contact Strategy to the customer base
- Deliver a proactive review strategy for all customer base
- Drive upselling and cross-selling within the customer base, including the building of a sustainable pipeline
- Deliver a retention strategy to help reduce churn in line with expectations
- Demonstrate excellent commercial acumen to help maintain margin within the customer base and to drive GP within customer base new sales
- Demonstrate ability to provide accurate business reporting in line with Line Manager guidelines and time frames
- Have a positive attitude toward customers in all interactions and establish a positive rapport
- Excellent communications skills both oral and written
- Able to demonstrate a professional and proactive approach
- Knowledge and experience in dealing with customer queries and issues and the ability to bring to a satisfactory resolution.
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