Customer Success Associate

Position: Customer Success Associate (Permanent)
Associate Customer Services Advocate – Early Career Opportunity

Salary: £25–30k + bonus

This is a fantastic early-career role with full training, career development, and a supportive culture.

We’re partnering with a global tech giant whose products power some of the world’s largest businesses. They’re looking for an Associate Customer Services Advocate to join their team.

We have worked with this client for a long time, and they have a fantastic culture. It is a global, complex environment which is an excellent environment to build knowledge and develop your skills and progress your career. A full training programme will be provided.

What you’ll do:

Support new customer onboarding and ensure a smooth experience

Build trusted relationships across customer teams (engineering, operations, procurement)

Coordinate service delivery, monitor performance, and resolve issues efficiently

Provide data-driven insights to improve customer value

Support sales with renewals and upsell opportunities

Prepare reports and maintain regular stakeholder communication

What you will need:

Degree in Engineering (required)

Strong communication and relationship-building skills

Proactive, organised, and detail-oriented

Confident with MS Office (Excel in particular); knowledge of Oracle, SAP, or Salesforce is an advantage


This is a brilliant opportunity for a graduate or early-career professional to grow in a global, complex environment with excellent career prospects