Senior Software Engineer

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network.

And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve :
Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official:
Bazaarvoice is a Great Place to Work in the US, Australia, India, Lithuania, France, Germany and the UK!

As the Lead Engineer of Portal Reports and Insights application team, your primary responsibilities will include designing and implementing distributed, fault-tolerant systems and creating high performance Reporting and Insights applications for Bazaarvoice clients that can run nearly 10k reports every week.

These reports and insights are used to produce various metrics about Bazaarvoice products and programs so that their performance can be measured. Reports can also be used to simply export raw data about client's UGC like questions, answers, reviews and products, while Insights provides analytical dashboards and data visualizations to help clients understand trends and patterns in their data. Staff Engineers at Bazaarvoice lead software initiatives from conception to delivery, while driving engineering best practices and helping mentor talent.

• BSc in Computer Science or equivalent (education or work based)
• 7+ years of experience building and supporting scalable, distributed systems using open-source tools
• Proven hands-on experience with Object Oriented programming languages and with at least 1 scripting language (ex. Java/C++/etc. and Python/Ruby/etc.)
• Prior technical leadership and/or mentorship experience
• Experience with Agile methodologies
• Experience with writing complex SQL queries (any dialect but Postgre
  
  SQL is a plus)
• Experience with some sort of API framework (ex. Spring Boot)
• Experience with public cloud hosting provider (AWS (preferred), Google Cloud, Azure or similar)
• Experience using modern build tools such as Maven, Jenkins, Git Hub, etc.
• Experience with Amazon Web Services a strong plus - Cloud Formation, EMR, S3, EC2, Cloud Trail, etc.
• Experience with data visualization and analytics tools/frameworks (e.g., D3.js, Tableau, Looker, or similar) is a plus
• Strong analytical, technical, and communication (oral and written) skills
• Someone committed to excellence. That means building collaborative relations up, down and across the organization; staying positive when tackling tough challenges that often requires cross-team contribution.

#LI-EM1

We see our own success through our customers’ outcomes.

We approach every situation with a customer first mindset.

We believe in the power of authentic feedback because it’s in our DNA.

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Our energy is contagious, because we hire for passion, drive & curiosity.

We love what we do, and because we’re laser focused on our mission.

We seek to innovate as we are not content with the status quo.

We embrace agility and experimentation as an advantage.