Dynamics 365 Applications Lead — ERP​/CRM & BI

The Haerens group is a fast-growing family business, active in high-tech fire and security doors, international museum installations and high-tech glass under the brands Eribel, Meyvaert, Vitrotec and GMC Haerens. Our team consists of more than 450 dedicated employees, 3 production sites in Belgium and multiple hubs/production sites abroad (UK; France, Romania, Spain, Poland).

• Design, configure, maintain, and upgrade our business software applications in the fields of CRM, ERP and Business Reporting (cloud based).
• Act as a key stakeholder in our business software upgrade projects:
  • Legacy CRM applications to Dynamics 365 Sales
  • Legacy ERP applications to Dynamics 365 Business Central
  • Legacy Business Reporting applications to Microsoft Azure Data Lake and Microsoft Power BI.
• Strategic Alignment: Work with stakeholders and external partners to ensure that our stack of business software enhances business efficiency.
• Support & Troubleshooting: Provide high-level technical support, analyse system malfunctions, and ensuring high availability and performance.
• Governance & Documentation:
  • Create and enforce application standards, security protocols, data integrity checks, and user documentation.
  • Design, maintain and document our core business processes in collaboration with the different business entities and ensure that the business software support these processes.
• Vendor Management :
  Manage vendors relationship, and follow-up the budget for software licenses and support.
• Software Asset Management (SAM): Build and maintain the comprehensive list of business application software and its related items (users, roles, licenses, etc.).

Profile

Professional profile & background

· You have a bachelor’s or master’s degree in a computer science or equivalent through experience.

· You have 3 or more years of experience in a similar role.

· You are able to understand and analyse business requests, provide conceptual solutions and turn them into reliable, scalable solutions for all users.

· You have proven experience in BPM (Business Process Modelling).

· You have proven relevant work experience(s) with some of the following technologies:

o Microsoft Dynamics 365 Business Central.

o Microsoft Power Platform (Power BI, Power Apps, Power Automate and Power Virtual Agents).

o Microsoft Cloud Technology (especially Azure).

o Microsoft SQL Server.

o CAD / CAM software.

o Product Configuration software / Configure Price Quote (CPQ).

· You have proven work experience in an industrial manufacturing environment.

· You are fluent in English and have a very good professional knowledge of Dutch and French (spoken and written).

Personal characteristics

· You fully recognize yourself in our core values:
Passionately committed, Solution driven, Team, Care.

· You have an eye for detail and work accurately.

· Your communication skills help you to work together constructively and effectively within a team and with stakeholders.

· You have a strong interest in business application management and are driven to continue to strengthen your expertise.

· You consider short work trips to the various locations as a nice extra in the job.

· A commercial attitude and business acumen can be an added advantage in building and maintaining certain partnerships and relationships.

We offer

• A versatile position with a lot of variation and autonomy in a dynamic and fast-growing international environment.
• Working at group level to support all activities with the potential for international challenges.
• Being part of a loyal, collegial and driven team in which everyone helps each other to become better together.
• A progressive HR policy with attention to each individual, with many development opportunities.
• Autonomy around your time schedule and flexibility in work location, with our modern office on the outskirts of bustling Ghent as a base in combination with trips to our sites in Rijkevorsel and our foreign BUs (currently France, Spain, Poland, Romania, UK).
• Various initiatives around well-being at work: a runners' club, relaxed lunch room, healthy food, etc.
• An attractive salary package including a company car, fuel card, group and hospitalisation insurance, meal vouchers, eco vouchers, the possibility of a bicycle lease and other job-related benefits.
• 12 ADV days on top of statutory leave and public holidays.

Interested?
Is this position a good match with your experience and ambitions? Apply with your CV and cover letter to  attn. Sarah Delarue (HR Officer)