Retail Associate, Retail & Store Manager

Associate Manager – No Frills

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well®.

At No Frills, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re‑entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like you.

• Promote and ensure a consistently high standard of customer service
• Train and motivate staff
• Provide a positive working environment, coach, advise and listen to employee problems / issues
• Prepare, post and change work schedule to schedule staff appropriately to meet the business needs
• Delegate and prioritize workload for staff
• Effectively merchandise advertising and promotional programs to maximize Corporate brand advantage
• Maintain up to date information about market trends and competitor activities
• Coordinate the receiving, handling and storing of product to achieve optimal results
• Maintain Category sets, mixing for profit as required
• Utilize shipment reports, exclusivity reports and Head Office flash reports to ensure overall store profitability
• Work with Sales representatives to negotiate credits, display merchandising and order levels
• Provide accurate, effective purchasing/ordering for store specifically for Cutter/UPP bookings and seasonal bookings
• Maintain appropriate inventory levels through effective ordering and rotation
• Ensure pricing integrity
• Coordinate employee activities on a daily basis; act as a resource for employees; refer complex issues to the Owner; provide input into the performance management process
• Any other duties that may be required to ensure courteous friendly service, competitively priced products, and a store that meets and maintains the hygiene standards specified

• Years of management experience
• Ability to work with minimal functional direction
• Demonstrated understanding of critical success factors for the No Frills discount food concept focusing on low price image
• Demonstrated understanding of an Associate Store Manager's impact on store performance in the areas of:
  • Customer service
  • Employee relations
  • Merchandising
  • Sales / Profits
• Strong communication skills including verbal, written and active listening
• Demonstrated customer focus and commitment to superior customer service
• Issue management skills (time management; interpersonal skills; conflict management; information gathering skills; problem solving; team building skills to develop collaborative working relationships)
• Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business
• Strong knowledge of all aspects of the produce area, operations and products

Our commitment to sustainability and social impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision‑making and come to life through our Blue Culture.

We offer employees progressive careers, comprehensive training, flexibility, and other competitive benefits.

We have a long‑standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our employees, candidates and customers. Requests for accommodation due to a disability can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “No Frills” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.