Softgoods Supervisor

Softgoods Supervisor (Full-Time)

Join to apply for the Softgoods Supervisor (Full-Time) role at Giant Tiger.

At Giant Tiger, our mission is simple: help Canadians save more every day. We’re a Canadian institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right price.

We’re looking for friendly, motivated people who enjoy helping people and being part of a team — this posting represents a current opportunity at Giant Tiger.

• Ensuring a high level of customer service, for assigned departments (cash, softgoods, hardgoods or grocery).
• Overseeing the day-to-day operations.
• Training and communicating policies and procedures to department Associates on a daily basis.
• Managing SKU, pricing issues, printing signs, labels, operating the RF unit.
• Completing ordering and replenishment of merchandise.
• Supervising a team within the assigned departments while ensuring cross-functional collaboration.
• Ensuring execution of the GT System (policies, procedures, standards) by all Associates.
• Takes appropriate action and provides recommendations based on analysis of assigned area.
• Leads merchandising activities.
• Preparing and participating in inventory management activities (e.g. cycle counts).
• Providing input to the Store Owner/Manager into scheduling and quantification.
• Resolving customer complaints quickly and professionally.
• Opening and closing the store on a rotating basis.
• Actively involved and connected with the store’s local community.
• Supporting the store owner/manager on additional tasks and projects.
• Ensuring health and safety policies and guidelines are followed.
• Ensuring the checkout work area is kept clean and organized.
• Ensuring loss prevention best practices are followed.
• Ensuring compliance of all policies when selling Tobacco and Lottery.

• Proven motivator / team leader.
• Ability to work independently and as part of a team.
• Effective customer service, communication and interpersonal skills (with employees, customers, vendors, other third parties).
• Exceptional planning and organizational skills.
• Strong merchandising and analytical skills.
• 1-3 years retail management experience or equivalent Giant Tiger experience as a keyholder.

A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

• Stand and/or walk.
• Bend, twist, and squat.
• Lift and/or move up to 18 kg (40 lbs.).
• Perform tasks involving firm grasping.
• Perform repetitive tasks requiring a range of hand motions.
• Reach above shoulder height and below waist level.
• Operate equipment, including using a ladder.

$20.60

Bonus - Store Bonus Plan, 10% Annual

• Competitive Compensation
  :
  The expected pay rate for this position is listed above. Giant Tiger will consider factors such as experience, skills, and internal equity to ensure you are paid competitively.
• Profit Sharing
  :
  We provide an annual bonus opportunity equal to a percentage of your earnings, based on store performance. This percentage is listed above, under Annual Bonus.
• Health Benefits and Paid Time Off
  :
  Access to our flexible, cost-shared health and dental benefits plan (available after 3 months of full-time work) and annual paid time off, including personal and vacation days.
• Career Growth
  :
  Giant Tiger is committed to developing our people. We promote from within, and many of our leaders started right here. We provide the coaching, training, and support you need to build a long-term career. If you’re looking for a place to grow and take on new challenges, you’ve found it.
• Store Discount
  :
  Enjoy savings at your Giant Tiger store with 20% off children’s, men’s, and ladies’ apparel and footwear, and 10% off health and beauty, grocery, toys, housewares, and eCommerce purchases, applied at the point of sale.

161 Bridge Street West, Belleville, Ontario, K8P 1K2

JR130317

Giant Tiger is an equal opportunity employer and is committed to fair employment practices. We provide support and accommodation in its recruitment processes to all applicants. If you are invited to participate in an interview and have accommodation needs, please contact

Are you interested in this position but don’t yet meet all the criteria? We want you to apply anyway!