VN-US-Movement Operations Associate; Data Processing

Position: VN-US-10-2026-091 Movement Operations Associate (Data Processing)
Organizational context

The International Organization for Migration (IOM) has a long-standing mandate in organized movement operations, a fundamental pillar since its inception in 1951. Movement Operations Units, coordinated globally, manage all aspects of travel for migrants and refugees under IOM's auspices, adhering to agreements with governments and partners. This role sits within this critical operational framework.

Job purpose

This Movement Operations Associate (Data Processing) role is integral to IOM's core mandate of facilitating the organized movement of persons requiring international migration assistance. The position supports the Movement Operations Units, which are responsible for all travel arrangements for migrants and refugees. The Associate will work under the supervision of the National Movement Operations Officer and Senior Movement Operations Associate, contributing to the efficient and accurate processing of travel documentation and data management, ensuring compliance with agreements and operational standards.

This role is crucial for the seamless execution of IOM's resettlement and movement management programs.

Responsibilities

The Movement Operations Associate (Data Processing) is responsible for accurately recording demographic and biographic information in the MiMOSA system upon receiving travel requests and confirming receipt to relevant parties. This includes securing and accounting for travel documents according to Standard Operating Procedures (SOPs), ensuring secure storage and limited access to data. The role involves processing exit permits in coordination with supervisors and authorities, and ensuring the timely issuance and dispatch of travel documents.

Preparation of travel-ready documentation for Field Support colleagues and reporting on documentation receipt to service delivery are key duties. The Associate will also assist in preparing data mining reports to maintain MiMOSA's accuracy and integrity, and provide feedback on work progress. Upholding RMM Protection Mainstreaming Minimum Standards and IOM Standards of Conduct, including preventing sexual exploitation and abuse, is paramount.

Education

Candidates require a high school diploma with 5 years of work experience, or a Bachelor’s degree in Social Science, International Relations, Regional Studies, or a related field from an accredited institution with 3 years of relevant work experience.

Work experience

Prior experience in Movement Operations, transportation, or management is strongly preferred. Experience in resettlement programs and coordinating with external stakeholders is advantageous. Familiarity with processing systems like MiMOSA and START, handling sensitive data, and communicating with beneficiaries is beneficial.

Skills

Proficiency in English (oral and written) is required. Computer literacy with strong Microsoft Office skills is essential. Key competencies include strong interpersonal and communication skills, attention to detail, organizational ability, self-motivation, initiative, and the capacity to work under pressure with minimal supervision.

Required languages

English

Desired languages

Arabic, French, Russian, Spanish