Business Systems Analyst , Graduate Division

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Business Systems Analyst (5448C), Graduate Division #89669

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom, and belonging makes it a special place for students, faculty, and staff, who are among the most talented and accomplished anywhere, including Nobel laureates, Pulitzer Prize winners, and Mac Arthur Fellows. Since our founding in 1868, we have been an engine for innovation - driving intellectual, economic, and social progress that benefits California, the U.S., and beyond.

Together, we change the world.

At Berkeley, the best careers are built on a foundation of continuous learning and growth. We actively support professional development by providing all full-time staff employees with at least 80 hours of paid time per year and provide space for supportive colleague communities via numerous employee resource groups.

The Graduate Division works to guide and assist students from the moment of application for admission, through the various milestones of their progress, to the completion of their degree requirements. We provide academic, personal, and professional support services that are vital to the everyday well-being and life-long successes of Berkeley masters, professional, and doctoral students.

As the authoritative resource and chief advocate for graduate education, the Graduate Division ensures the equitable administration of policies governing graduate studies across Berkeley's 14 schools and colleges. As the administrative arm of the Academic Senates Graduate Council, we partner with the faculty and staff of each program and the deans of each school and college to maintain the world-renowned quality of Berkeley's graduate education.

The Graduate Division is committed to expanding the diversity of Berkeley's student body, and supporting students from all backgrounds, especially those from underrepresented groups, in their academic, personal and professional journeys. We're here to help you build community and make our campus your new home. Read about our Anti-Racism Initiatives here.

Our overarching vision in the Graduate Division is to not only expand the diversity of the graduate student body at Berkeley but also to ensure that our Black and other underrepresented graduate students have the tools, resources, and community of support they need to thrive in their graduate studies.

The Business Systems Analyst serves as a systems analyst for the Graduate Division's interconnected Student Services departments' business systems, supporting Admissions, Funding, Degrees, Appointments, and Student Life. This position combines student information systems expertise with knowledge of Graduate Division business processes and operational needs to support system functionality, process design, documentation, testing, requirements gathering, training, and continuous improvement. The Business Systems Analyst serves as a liaison between Graduate Division subject matter experts and the central campus Student Information Systems unit, represents the Graduate Division in relevant user groups, maintains documentation of critical system processes and behaviors, tracks and monitors ticket progress, and identifies opportunities to improve system functionality, data integrity, and operational efficiency.

This position applies seasoned professional knowledge of business processes, student information systems, and organizational policies and procedures to resolve a broad range of moderate to complex operational and systems issues. Uses sound judgment to analyze problems, identify appropriate solutions, and recommend improvements. Works closely with Student Services staff to address systems issues affecting admissions, degrees, student employment, funding, and student life.

Serves as a knowledgeable resource across Student Services, translating policy and operational needs into effective systems and process solutions.

The First Review Date for this job is November 11, 2026. For full con side ration, please apply on or before the first review date.

Student Services Systems Support - 25%

• Works closely with Student Services advisors & IT Partners to troubleshoot complex systems and business-process issues. Systems and tools include Campus Solutions, Slate, eForms, Academic Progress…