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Senior Developer

Senior VoC & CX Insights Leader

Job in 3000, Bern, Canton de Berne, Switzerland
Listing for: Swiss Post
Full Time position
Listed on 2026-01-04
Job specializations:
  • Software Development
    Senior Developer
Salary/Wage Range or Industry Benchmark: 80000 - 100000 CHF Yearly CHF 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Ein führendes Postunternehmen in der Schweiz sucht einen Senior VoC Manager:in, der Verantwortung für die konzernweite Kundenzufriedenheitsmessung übernimmt. Der Stelleninhaber entwickelt Feedback-Mechanismen und liefert wertvolle Insights zur Verbesserung des Kundenerlebnisses. Mit einer soliden Erfahrung in Kundenforschung und ausgezeichneten Kommunikationsfähigkeiten wird erwartet, dass der Senior VoC Manager:in eng mit verschiedenen Fachbereichen zusammenarbeitet und das Bewusstsein für Customer Experience steigert.
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Position Requirements
10+ Years work experience
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