Office Customer Service Manager; Call Center Leader
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Job Description & How to Apply Below
Strong Spas in Northumberland, PA is seeking a Customer Service Manager to lead our inbound call center operations. Based in the office, you will drive customer satisfaction by coaching a team and ensuring metric targets across phone, email and chat.
Ideal candidates have 3+ years in call center management, training and leadership experience, and a solid understanding of customer retention and data-driven improvements. Excellent communication is essential.
As a In-Office Customer Service Manager (Call Center Leader), you will play an important part at Strong Industries Inc. in PA, United States.
The position is based in PA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 58.000 - 78.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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