Senior Motor Account Analyst

Welcome to Hastings Direct – From our Group HR Director Pam Angel

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4

Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues.

We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeat

HD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead.

We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure we would love to hear from you.

As gatekeepers of the motor accounts, you’ll be at the heart of our underwriting strategy, helping us navigate uncertainty with confidence. This is your chance to shape how we grow, protect our portfolio, and make bold decisions that drive long-term success.

• Support the achievement of Motor account profitability targets & budgeted KPIs.

• Conduct regular analysis of claims / sales and competitive position, providing analytical support to more junior members of the team.

• Support reporting to Advantage by providing clear, data-driven insights on account performance against targets, highlighting risks, opportunities, and emerging trends.

• Ensure timely and accurate delivery of BAU reporting, while continuously enhancing reporting processes to improve efficiency.

• Proactively look for ways to improve how we use our data to make it more efficient, easy to segment & report any issues to the Data Engineering team.

• Build & maintain relationships across the analytical functions to ensure utilisation of latest knowledge and techniques.

• Actively challenge and influence peers and managers to keep the customer’s interests at the heart of the business and ensure compliance with governance frameworks.

• Strong numerical and analytical skills, with a relevant degree and experience with statistics.

• Ability to operate with different types of data manipulation tools (SQL is useful).

• Naturally inquisitive and curious, with a strong desire to explore and understand data.

• Critical thinker with a commitment to uncovering insights through data analysis.

• Strong communicator, both written and verbal, with the capability to convey complex information clearly and effectively to diverse audiences.

• Proactive approach to driving change and continuous improvement.

Join us and you’ll find a different way of doing things. We call it the 4

Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.

Attractive salary based on experience (pay reviews also completed each year).

We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.

All colleagues are eligible for our annual 4

Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance.

We like to help our colleagues take a proactive approach in keeping themselves well, that’s why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.

As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which…