Contracts Administrator

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You will be responsible for the day‑to‑day coordination and processing of contracts from the field sales team, ensuring excellent levels of customer service, data accuracy on the company computer systems, and achievement of department KPIs. You will also support the field sales team as office‑based admin support.

• To manage and administer the entry of new sales onto AMCS and gains
• To manage and administer the entry of new sales leads into CRM
• Assist the customer services team in processing retention contracts via the CRM system, liaising with service teams or suppliers when necessary
• Maintain daily communication with the sales team to ensure timely updates and progress
• Distribute inbound Web/Phone leads to sales and other teams, ensuring they are logged on CRM
• Liaise with service teams regarding future monthly deliveries
• Assist with pending contracts, helping the sales team provide notice to existing suppliers for their customers
• Undertake credit checks and ensure integrity of information provided
• Ensure all department procedures are followed and data is accurately and promptly recorded on the company’s systems, manage and file contracts in electronic form
• Ensure roll‑out/cancellation processes are 100% accurate
• AD‑HOC tasks given by line manager (Pre‑Invoice Checks, Credit Note Process)

• Enter customer details into CRM
• Assist sales team when quoting for work
• Assist in completing all sales‑related documentation by liaising with sales reps

• Tenacious, passionate and positive
• Enjoys working as part of a team and can work on own initiative
• Willing to work hard and prove themselves

• Excellent organisation and time‑management skills
• Good administration skills
• Advanced knowledge of Microsoft Office applications
• Good knowledge of working with customers over the phone
• Sales support and customer service experience
• Good level of written and oral communication
• Knowledge of the waste industry/hazardous waste is an advantage

• The health, safety and wellbeing of our employees is very important to us.
• It is your responsibility to take reasonable care of your own and other people’s health and safety and must cooperate with us on health and safety matters.
• You will represent the company in a professional capacity at all times.

• Entry level

• Contract

• Management and Manufacturing