IT Support Analyst

IT Support Analyst with Microsoft 365, Windows systems and networking experience required by a digital technology solutions provider. In this role you deliver both first and second-line support across infrastructure and end-user systems during a key period of team cover.

This is an Inside IR35, three-month fixed-term contract based on‑site in Bromborough, with potential to extend on a rolling monthly basis.

The internal IT team supports over 150 users across multiple UK sites, working with a varied technology stack in a hands‑on environment. The role offers exposure to both operational support and project‑based work within a close‑knit team.

• Deliver first and second‑line support across Microsoft 365, hardware, and core systems
• Maintain, configure and troubleshoot laptops, desktops and user peripherals
• Support network functions including VLAN, Wi‑Fi, and switch configuration
• Administer user accounts via Active Directory and Azure
• Manage and resolve helpdesk tickets in line with internal SLAs

Strong experience supportin...