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Federal Customer Support Specialist - Entry Level

Listing for: CGS Federal
Full Time position Listed on 2026-11-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR

Job Description & How to Apply Below

CGS Federal in Birmingham, AL is seeking a Customer Service Representative to support a wide-ranging client initiative for a large Federal agency. This entry-level, full-time role emphasizes responsive communication and accurate documentation.

You will answer calls and emails from the public, use a knowledge base and SOPs, and record interactions in our database. Fluency in English and/or Spanish is required, and you may need to obtain a Public Trust clearance.

Join us at CGS Federal as our next Federal Customer Support Specialist
- Entry Level in Birmingham, AL, United States.

The following opportunity is for a Federal Customer Support Specialist
- Entry Level with CGS Federal.

Our organisation is growing, and we are hiring a Federal Customer Support Specialist
- Entry Level in Birmingham, AL, United States.

This opportunity is for the Federal Customer Support Specialist
- Entry Level role at CGS Federal.

Position Requirements

Less than 1 Year work experience
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