Quality Assurance & Customer Experience Specialist
-
Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Job Description & How to Apply Below
Nex Rep LLC is seeking a dedicated Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from our independent marketplace contractors. You will identify trends and collaborate with certification and operations teams to ensure client standards are met.
Responsibilities include real-time or post-hoc monitoring, providing actionable feedback, and participating in calibration sessions with clients to align scoring with expectations.
The Quality Assurance & Customer Experience Specialist role at Nex Rep LLC is now open for applications in Montgomery, AL, United States.
We would love to welcome a new Quality Assurance & Customer Experience Specialist to our organisation in Montgomery, AL, United States.
For the Quality Assurance & Customer Experience Specialist position at Nex Rep LLC, we are reviewing applications now.
Step into the Quality Assurance & Customer Experience Specialist role at Nex Rep LLC in Montgomery, AL, United States and grow with us.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).