Contents Outside Sales Representative

CONTENTS OUTSIDE SALES REPRESENTATIVE Restoration & Contents Services

Department:

Contents

Reports To:

VP of Contents / Sales Manager

Employment Type:
Full-Time

POSITION SUMMARY

The Contents Outside Sales Representative is responsible for developing and maintaining relationships with restoration companies, insurance professionals, property managers, commercial accounts, and other referral partners to generate new business for the company's contents restoration services. This position is a relationship-driven sales role focused on identifying opportunities where customers, restoration contractors, and insurance partners need professional contents packing, cleaning, processing, storage, inventory, and restoration services.

The Contents Outside Sales Representative is responsible for building a strong referral network, educating partners on the company's capabilities, generating qualified opportunities, and ultimately increasing contents revenue. The ideal candidate is a relationship builder, self-starter, strong communicator, and competitive sales professional who understands that long-term success comes from consistently providing value to referral partners.

ESSENTIAL RESPONSIBILITIES Outside Sales & Business Development

• Develop new business opportunities within an assigned territory.
• Identify restoration companies and other potential referral partners that need professional contents services.
• Conduct face-to-face sales calls with restoration owners, general managers, project managers, adjusters, property managers, and other decision-makers.
• Establish new referral relationships and develop existing relationships into recurring sources of business.
• Maintain a consistent schedule of prospecting, sales calls, follow-ups, presentations, and relationship-building activities.
• Develop and maintain a sales pipeline.
• Track opportunities from initial contact through conversion.
• Consistently meet or exceed established sales activity and revenue goals.
• Identify opportunities for additional services within existing accounts.
• Develop territory strategies to maximize revenue and market penetration.

Restoration Industry Relationship Building

• Build strong relationships with restoration companies and become a trusted resource for contents services.
• Understand the challenges restoration companies face when managing contents.
• Educate restoration partners on how professional contents services can improve their customer experience, project management, profitability, and capacity.
• Explain the company's capabilities, processes, service standards, and competitive advantages.
• Develop relationships with decision-makers at both independent and multi-location restoration companies.
• Maintain regular contact with referral partners even when they do not currently have an active project.
• Become the first person restoration partners think of when a contents opportunity arises.

Sales Presentations

• Conduct professional presentations for prospective and existing customers.
• Present the company's contents capabilities and explain the benefits of outsourcing contents work.
• Demonstrate how the company can help restoration contractors:
  • Increase capacity.
  • Reduce internal labor requirements.
  • Improve customer experience.
  • Reduce project delays.
  • Improve documentation.
  • Properly process and restore contents.
  • Handle storage and logistics.
  • Focus their employees on core restoration operations.
• Customize presentations based on the customer's specific needs and pain points.

Account Management

• Maintain regular communication with existing referral partners.
• Develop strategic account plans for high-value customers.
• Monitor account activity and identify opportunities for increased business.
• Conduct regular business reviews with key accounts when appropriate.
• Ask for feedback and…