Executive Assistant​/Office Manager Corporate

The Executive Assistant/Office Manager will play a pivotal role in ensuring the smooth running of our Birmingham office. This position combines high-level administrative support for Partners and Directors with responsibility for managing the office environment and colleague experience. The ideal candidate will be experienced, proactive, highly organized, and passionate about delivering exceptional service.

The role will be based full time (Monday – Friday) within our Birmingham city centre office.

Provide comprehensive support to several Partners and Directors across different service lines, including:

• Diary Management: Schedule internal and external meetings, manage conflicts, and ensure all details and supporting documents are prepared in advance.
• Travel Coordination: Book travel through the company system and update calendars accordingly.
• Document Preparation: Assist with reports, presentations, and other materials, ensuring adherence to branding and deadlines.
• Inbox Management: Support email organization and prioritization where required.
• Task Prioritization: Help stakeholders focus on high-impact activities, providing reminders and follow‑ups on key deadlines.
• Expense Processing: Submit and track expenses using the company system.
• Event Support: Assist with events involving stakeholders.
• Handle confidential information with discretion.
• Manage incoming calls via the switchboard and direct them appropriately.
• Order internal rewards for team members as needed.
• Provide support to central functions such as HR when required.
• Offer cover for other EAs during absence periods.

• Work closely with the Office Head to maintain a welcoming and efficient office environment.
• Share communications and updates with the team.
• Assist with organising internal and external events.
• Ensure compliance with office processes and policies, escalating issues where necessary.
• Monitor and manage office budgets, including credit card expenses.
• Maintain office records and documentation.
• Organise and manage office supplies for employees and visitors.
• Oversee office security, including regular checks, record‑keeping, and annual audits in collaboration with the Head of Information Security.
• Liaise with building management to ensure service quality and compliance.
• Manage contractors for planned and ad‑hoc maintenance, ensuring Health & Safety and security compliance.
• Respond to facilities tickets promptly.
• Ensure health and safety standards are met and documented.
• Act as the on‑site Audio Visual equipment expert, providing basic IT/presentation troubleshooting and liaising with IT as needed.
• Handle administrative tasks, including mail delivery and acceptance.
• Provide cover for other Office Managers during absence periods.
• Own and continuously improve office processes.

• Proven experience as an Executive Assistant in similar role within a corporate environment.
• Proven experience managing multiple diaries.
• Strong stakeholder management skills at all levels.
• Familiarity with video conferencing solutions.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.

Isio is a people business, and we’re committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business. The variety of work that’ll be available to you will enable you to do this.

You can find out more about Isio and the benefits we offer here Isio - Careers & Benefits.

Isio was ‘born’ in 2020 from the sale of KPMG UK’s Pension Practice to a private equity firm. An industry‑leading challenger, we provide diverse expertise spanning Pensions, Investment, Benefits and Wealth to give clients an integrated experience.

Isio is built by challengers, innovators and forward‑thinkers, grounded around a vision which strives to deliver greater financial confidence for everyone. We empower and develop those who join us – valuing curious minds and giving people the freedom to outperform. Known and respected for our agility, we harness specialist experience, bold thinking and…