HR and Payroll Administrator

HR and Payroll Administrator

Location :
Birmingham Business Park, B37 7YN
(Hybrid : 3 days office / 2 days home)

Salary :
Up to £27,000

Benefits :
Medical health cover, life insurance (4x salary), pension

We are seeking a proactive and highly organised HR and Payroll Administrator to provide dedicated administrative support across Training, Development and Labour. This role is central to ensuring our weekly paid colleagues are supported accurately and efficiently, particularly around timesheet processing and training coordination.>

Working within a fast-paced HR function, you will deliver high-quality administrative support to multiple projects, maintain accurate records, and serve as a first point of contact for a variety of HR-related queries. You’ll play a key role in ensuring our teams receive timely, professional, people-focused support.

This role requires someone who is comfortable managing deadlines, juggling multiple priorities, and maintaining exceptional attention to detail. While there is limited immediate opportunity to progress into an HR Advisor role, we are looking for someone who is committed to growing within this role for at least the next 12 months.

• Act as the first point of contact for HR queries, providing a professional ‘helpdesk’ service and escalating where appropriate.
• Maintain accurate records in line with Data Protection requirements.
• Update and manage Training & Development systems, including Kalidus.
• Produce and issue course joining instructions, evaluation forms, and training documentation.
• Track and report on training attendance and drop-out figures.
• Support the vetting process.
• Book hotels, venues and travel when required.
• Process weekly timesheets and respond to timesheet-related queries from weekly paid staff.
• Provide administrative support to HR projects aligned with annual departmental objectives.
• Continuously review and improve admin processes to enhance efficiency and service delivery.
• Undertake ad hoc tasks and projects as required.

Essential Skills & Experience :

• Previous administration experience.
• Proficient in Microsoft Office packages.
• GCSEs (or equivalent) in Maths and English.
• Strong attention to detail.
• Ability to analyse and interpret data.
• Confident communicator, able to engage with colleagues at all levels.
• Resilient, flexible, and able to work effectively under pressure.
• Motivated to identify improvements and implement positive changes.