Business Support Officer GR

Position: Business Support Officer GR3
New hybrid business support officer job in Birmingham Your new company Birmingham City Council is seeking a dedicated and detail-oriented administrator to support their busy housing team. Your new role In this role, you will be responsible for processing a high volume of hazard-related requests—currently averaging 70–80 per day. Your duties will include logging requests onto the system, booking necessary repairs, and handling a variety of communications via phone and email.

You’ll also process HHSRS (Housing Health and Safety Rating System) requests, land registry queries, and fire risk assessments. What you'll need to succeed We’re looking for someone with strong administrative experience, ideally within social housing or a housing-related organisation. You’ll need to be organised, proactive, and comfortable working in a fast-paced environment. Full training will be provided to help you succeed in the role.

What you'll get in return This is a full-time position offered on a 3-month temporary basis, with the potential of an extension. The working arrangement is hybrid, with one day per week. The pay rate for this role is £14.12 premium rate per hour, which is paid on a weekly basis. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.  4744169