Band 3 EICT Administrator

*** This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

This post requires 5 days out of 7 to be covered including Bank Holidays working 08:00-16:00 or 14:00-21:00.

As part of the Early Intervention Community Team the Band 3 Administrator will work alongside the existing Administrator, Senior Administrator, Clinical Team Leads and Locality Ops Manager in supporting the Early Intervention Community Team activities.

The Early Intervention Community Team is looking for an enthusiastic and well motivated individual to join a busy office and become a member of a dynamic service.

IMPORTANT

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
• Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address

Previous applicants who have applied for the above post are encouraged to consider whether they would like to reapply following any feedback post interview; if you would like to discuss this with the previous interview panel you are encouraged to do so. If you were not shortlisted for this vacancy previously, we would advise that you review your application and the Person Specification before resubmitting a further application.

The successful candidate will have a good level of general education with good communication and organisational skills with the ability to work to deadlines and process work accurately.

You will need to be computer literate with a working knowledge of window based computer packages such as Microsoft Word, Excel and Outlook.

The post will involve a range of general admin and clerical support including data entry, copy typing, filing, answering the telephone, receiving referrals and using clinical systems such as RiO, MAPS and e-Procurement.

• GCSE Maths Grade C or above or equivalent/or equivalent experience
• NVQ Level 3, Diploma or equivalent experience.
• ECDL or equivalent IT qualification

• Able to work to deadlines
• Experience of Microsoft Word, Excel and Outlook
• Previous experience of administration and clerical work
• Experience of filing systems

• Ability to communicate to a high level with a wide range of people
• Ability to use tact and diplomacy when dealing with service users who may be distressed, emotional and/or verbally aggressive
• Ability to handle people in a courteous and sensitive manner, taking into account individual needs
• Able to multitask, prioritise workload & use own initiative and good time management skills
• Understanding & commitment to equal opportunities
• High level written communication skills
• Understanding of the importance of confidentiality and the Data Protection Act
• Ability to set up and maintain filing systems
• Knowledge of RiO

• As per person specification

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.