Legal Support Assistant

About The Role

We are seeking a proactive, highly organised, and service-oriented Legal Support Assistant to play a key role in our Commercial Property team in our Birmingham office. This is a pivotal position within our support staff, providing comprehensive administrative and business support to Partners and fee earners to ensure the smooth running of the department.

You will work closely with legal professionals and clients, contributing to the success of the team through efficient file management, client communication, and high-quality document production.

• Manage the full file opening and closing process, ensuring compliance and accuracy
• Act as the first point of contact for clients, delivering a professional and friendly service
• Provide proactive administrative and business support to fee earners, anticipating their needs where possible
• Support the preparation of financial transactions and related documentation
• Draft, format, and proofread correspondence, legal documents, and forms
• Produce documents through audio typing and word processing
• Manage diaries and coordinate appointments for allocated fee earners

To succeed in this role, you will ideally have:

• Previous experience in a legal or professional services environment (preferred)
• Solid legal administrative background with a good understanding of legal processes
• Familiarity with case management systems
• Experience in a client-facing role and a professional manner
• Broad understanding of administrative tasks within a legal practice
• Strong IT proficiency, particularly in Microsoft Office (Word, Outlook, Excel), Teams, and Zoom
• Exceptional attention to detail and a high standard of accuracy
• Excellent communication, interpersonal, and organisational skills
• A proactive approach and willingness to support the wider team

• 28 days annual leave (plus public holidays)
• Bonus scheme
• Life Assurance
• Scottish Widows Pension Scheme
• Healthcare cash-plan
• 1/3 gym membership contribution
• Electric vehicle scheme
• Happy People/Perks at Work benefits portal
• Cycle to Work scheme
• Flu vaccinations

HCR suits people who love a challenge and want to work in an environment where careers thrive on the back of hard work and personal merit. Our people enjoy feeling part of something bigger than themselves, and whilst our clients drive our development, it is our people who bring their energy, enthusiasm, and entrepreneurial mindsets together to solve problems and help our clients succeed.

Our people tell us they enjoy working on good quality, interesting matters from a wide variety of our clients, because they get the experience they want to develop their careers. We will give you responsibility early, the mandate to make things happen and we’ll back your good ideas. Our “Passion for People” lives and breathes every day throughout the firm as our peoples’ energy and sense of fun create a warm environment in which to thrive.

HCR’s growth constantly creates opportunities for people who want to go places and make a difference, your career plan can become part of our growth plan. At HCR you can expect to work with friendly, energetic, ambitious people, who love getting stuck into a client problem, and enjoy celebrating a good outcome. Our people value the sense of community provided by the individual personality of each office and the collegiate approach across all our service and sector teams.

As a Times Best Law firm, among the UK Top 60, we provide the full range of services that you would expect to organisations, business leaders and individuals. However, in our mission to give everyone the opportunity to experience a different kind of legal service we take an entrepreneurial approach. We’re flexible and responsive to the needs of our clients, delivering the best outcomes for them.

We have more than 800 lawyers and support staff, including more than 150 partners, and have been awarded the Law Society’s Lexcel quality mark in recognition of our compliance…