Business Analyst

Are you an experienced Business Analyst with a passion for supporting business change via delivery of technical solutions? Why not join us and find your purpose at Platform, an amazing organisation that values you and your contribution, and where you can truly make a difference and change people's lives?

We’re looking for a Business Analyst to join our growing Enterprise Services function and contribute to the success of key programmes and change initiatives across the Group; focused on improving processes and equipping colleagues with the tools they need to ensure our customers enjoy a ‘best‑in‑sector' experience when moving into their new home with Platform.

As our Business Analyst you will provide critical analysis services to the organisation by supporting stakeholders around the Group in identifying and documenting requirements, process maps, pain points and benefits. This role is critical to the success of the overall portfolio programme in ensuring the group continues its progress to achieving its Corporate Strategy goals.

• A Lean Six Sigma or similar business analysis qualification or equivalent experience
• Familiar with User Acceptance Testing practices and able to conduct this thoroughly
• Gap analysis, root cause analysis and requirement gathering experience
• Experience of producing As‑Is and To‑Be process maps using Microsoft Visio
• Experience of creating, analysing, and optimising business process models
• Experience in translating user needs into system requirements
• Advanced knowledge of MS Office suite
• Strong time management and organisational skills, be able to prioritise your workload with the ability to work alone and as part of a team
• Experience of data analysis, data cleansing & data optimisation activities would be beneficial

• Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
• Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
• Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
• Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more
• Pension scheme with minimum employee contributions of up to 3% and Platform will contribute up to 12% (inclusive of life assurance and dependent on employee contributions)
• Learning and Development opportunities
• Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers

If you're looking to take the next step in your career with a forward‑thinking organisation that's dedicated to investing in people and communities for a stronger, more sustainable future, click apply now to complete a short online application and upload your current CV.

For more details about this position, please refer to the attached job description or contact us via email:

We aim to hold interviews for this role from the 14th of January 2026 and will contact you following shortlisting to arrange a suitable time.

We do not require recruitment agency support at this time – all speculative CVs will be treated as a direct application.