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Senior Enterprise Customer Success Manager - SaaS
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2025-12-02
Listing for:
QAD
Full Time
position Listed on 2025-12-02
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Technical Support
Job Description & How to Apply Below
A leading SaaS provider in the UK is seeking a Senior Customer Service Manager to enhance customer satisfaction and retention through effective relationship management and service delivery. The ideal candidate will have over 8 years of experience supporting enterprise-level software accounts and possess strong communication and analytical skills. This full-time role involves a mix of virtual work and up to 25% travel for customer engagements.
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Position Requirements
10+ Years
work experience
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