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HelpDesk/Support Client Relationship Manager

Helpdesk Operations Manager — Govt​/Defence Contracts

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Mitie Cleaning & Hygiene Services
Contract position
Listed on 2025-12-31
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Client Relationship Manager
Job Description & How to Apply Below
A leading cleaning services provider based in Birmingham is seeking a BSOC Operations Manager. This role involves operational management of a large Helpdesk team, leading service improvements, and overseeing mobilization of new contracts. Candidates should exhibit strong leadership and relationship-building skills, and will enjoy a benefits package that includes financial wellness assistance, flexible lifestyle benefits, and recognition awards for outstanding performance.

We value inclusivity and welcome applications from all candidates.
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