Helpdesk Operator — Service Desk & Customer Support

A leading facilities service provider in Birmingham is seeking a Helpdesk Operative to manage phone and email inquiries. The role demands excellent customer service skills, strong literacy and numeracy, and proficiency in Microsoft Office. The successful candidate will handle helpdesk requests and ensure compliance with company policies. This full-time position offers numerous benefits, including financial wellbeing assistance, enhanced pension contributions, and professional development opportunities.
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