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Customer Loyalty Specialist | Retain & Key Accounts; Hybrid
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-01-05
Listing for:
Focus Group
Full Time
position Listed on 2026-01-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
A customer-centered tech company is looking for a Customer Loyalty Executive in Birmingham. In this pivotal role, you'll focus on customer retention by proactively addressing at-risk accounts and enhancing their experience. You'll be responsible for managing customer relationships, resolving issues, and demonstrating the value of remaining with the company. Ideal candidates will have strong communication skills and previous customer service experience, especially in complaint handling.
The position offers a competitive salary and a hybrid working model post-probation.
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