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Customer Success Mgr./ CSM Customer Service Rep

Airport Customer Experience Team Lead

Job in Birmingham, West Midlands, B1, England, UK
Listing for: TUI Cruises GmbH
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading travel company is looking for a Customer Experience Airport Team Leader in Birmingham. You will lead airport representatives, ensuring exceptional service during customer journeys and managing various operational tasks. The ideal candidate must have team leadership experience and excellent communication skills, especially in high-pressure environments. This role includes flexibility in employment options and provides fantastic holiday benefits as well as health and wellbeing support.
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