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Fare Compliance & Customer Service Officer

Job in Birmingham, West Midlands, B1, England, UK
Listing for: West Midlands Metro
Full Time position
Listed on 2025-12-30
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Job Description & How to Apply Below
A regional transportation authority in Birmingham is seeking a Revenue Officer to enhance revenue through exceptional customer service. The ideal candidate will travel throughout the Metro network to check tickets, issue Penalty Fare Notices, and serve as a reassuring contact for customers. Essential skills include strong communication and the ability to manage challenging situations, with training provided for career growth.

This role offers a competitive salary and superb benefits including a pension and free travel on some services.
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