Police Community Support Officer Newpo

Overview

Join the British Transport Police as a Police Community Support Officer (PCSO) across Birmingham, Cardiff, Liverpool, Manchester, Newcastle, Newport, Swansea, Pontypridd and Oxford.

• Conduct visible patrols at stations and the railway network.
• Provide victim care and support to passengers, staff and relevant parties.
• Manage security threats and respond to incidents.
• Investigate minor crimes and produce reports.
• Build community relationships and promote public safety.
• Support police constables and other officers as required.
• Operate handcuffs and other authorised equipment.

• Resilience and strong customer service skills.
• Passion for community engagement and partnership‑building.
• Ability to work shifts, including weekends and bank holidays.
• Permanent right to live and work in the UK; residing consistently in the UK for the last 3 years.
• No custodial sentence (including suspended), major criminal conviction, dismissal from force, live investigation, bankruptcy, CCJ, unmanaged IVA, offensive tattoos, or lack of right to live and work in the UK.

• Competitive salary of £28,486.92 up to £31,895.68; 15‑20% shift allowance.
• 28‑30 days holiday (rising to 30) plus travel benefits.
• Continuous learning and development opportunities; potential internal progression to Police Officer.
• Access to internal progression and career development programmes.

• Applications must be submitted before midnight 25 January 2026.
• Must not have been unsuccessful within the last 6 months for PCSO with BTP.
• Must not have been unsuccessful for Police Officer, Special Constable or PCSO within 6 months.
• Must not have failed BTP vetting checks in the last 12 months.
• Must meet all requirements listed in the "Requirements & Qualifications" section.

BTP GPP Police Staff Pension Scheme, Royal London. Contributions 4.4%‑12% of salary. Existing members unaffected.

Applications are accepted through the BTP recruitment portal. A Situational Judgement Test (SJT) is required. If you do not pass the SJT, your application will not progress; re‑application is possible after the re‑application period.

It is advisable to attend a Q&A session with the Recruitment Team. Place may not be guaranteed; successful applicants may be offered positions up to 12 months from conditional offer.

For questions, email R All enquiries are confidential.