Referral Officer

Position: Housing referral Officer
Location: Moseley

Housing referral Officer
This role is self-employed with 35 hours of work per week. The position requires a full driving licence and own transport.

About Us:

At Aspect Housing & Support LTD, we believe everyone deserves a safe and stable place to call home. We work with individuals facing homelessness, offering tailored support and connecting them with suitable accommodation. As we grow, we’re looking for a dynamic
Housing Referral Officer to help expand our housing network and ensure no one is left behind.

The Role:

We’re seeking a confident and compassionate Housing Referral Officer with a unique blend of support work experience, sales acumen, and strong networking skills. You’ll play a key role in matching service users with appropriate housing & support services.

What We’re Looking For:

* Support Worker Background:
Experience working with vulnerable individuals or communities, with a strong understanding of housing-related challenges.
 
* Sales:
Proven ability to pitch in a housing, property, or referrals context.
 
* Communication

Skills:

Confident communicator who can build and maintain professional relationships with potential referral sources.
 
* Self-motivated, target-driven, and highly organised, people person.
Referral Sourcing& Sales:
 
* Identify and build relationships with referral sources such as social workers, hospitals, probation services, and community organisations.
 
* Promote the organisation’s supported accommodation services to potential referrers.
 
* Outreach visits to generate new leads.
 
* Maintain a pipeline of referral opportunities and follow up on leads.
 
* Work towards monthly referral targets and KPIs, and receive a monthly bonus if targets are met.
Client Engagement & Administration:
 
* Support the intake process by gathering initial service user information during transport.
 
* Maintain accurate records of journeys, referrals, and outreach activities.
 
* Provide feedback to the team on referral trends and opportunities.

Person Specification:

Essential:
 
* Full UK driving licence with a clean record.
 
* Experience in sales or outreach, support and networking.
 
* Strong interpersonal and communication skills.
 
* Ability to work independently and manage time effectively.
 
* Understanding of supported accommodation.
Desirable:
 
* Experience working with vulnerable adults.
 
* Knowledge of local authority referral processes.

Please note:

This role requires you to be on the road; it is not office-based