ER and Policy Specialist

Are you passionate about creating fair, inclusive, and legally sound workplaces?

We're looking for an Employee Relations & Policy Specialist to join People and Culture team  this pivotal role, you'll provide expert guidance on a wide range of employee relations matters, manage complex casework from start to finish, and lead the development and implementation of people policies.

You'll play a key part in strengthening our approach to case management, policy governance, and workforce risk, ensuring we meet our legal obligations while supporting a positive and consistent employee experience.

Please note that this is a 24 month Fixed Term Contract. Successful applicants will be invited to a two-stage interview process scheduled for Thursday 5th February 2026. Please note that this is a fixed interview date, so ensure you apply with your availability confirmed.

• Contribute to shaping the ER service to support inclusion, engagement and organisational values and provide evidence.
• Identify patterns and trends in ER casework and elevate risks or areas for improvement to the ER & Policy Manager.
• Work on the continuous improvement of policy governance, casework processes, and workforce relations across the organisation.
• Keep abreast of changes in employment law and the implications for policy changes and their implementation.
• Maintain relations with the Diversity Networks to ensure appropriate involvement in policy reviews.
• Build manager capability through coaching and support.
• Deliver consistent, timely, and legally informed advice to managers across the full spectrum of employee relations issues.
• Collaborate with the OD, Change & Transformation team in designing and delivering policy and ER-related training sessions and resources for managers and colleagues.
• Manage a range of employee relations cases from informal resolution through to formal hearings.
• Engage constructively with Trade Union representatives and others involved in ER case management.
• Promote early intervention and proportionate outcomes to reduce cost and legal exposure.
• Ensure ER recommendations are fair, robust and financially sustainable.
• Support inclusion, wellbeing, and continuous improvement across all people delivery.

• Educated to at least degree level.
• CIPD qualified to level 5 minimum.
• Evidence of continued professional development.
• Proven experience advising and supporting on informal approaches through to complex employee relations issues across the casework lifecycle.
• Evidence of providing value‑add HR advice on a range of employment matters to stakeholders across the entire employee lifecycle.
• Evidence of using coaching skills to develop manager competence and confidence in dealing with people management issues.
• Experience of developing and delivering people process and policy‑related training.
• Experience in contributing to the development, implementation or review of HR policies.
• Experience of supporting organisational change processes. Understanding and knowledge of relevant employment legislation.

The role is located at 16 Summer Lane, Birmingham, B19 3SD, with at least two days per week spent in the office.

Applying for a role with WMCA is straightforward. Follow these steps to get started.

Your uploaded CV won't be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting. Be thorough in each section. It's your chance to showcase your skills and experience.

We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application.

Applications that rely too heavily on AI may be rejected during…