HR Advisor

The post holder is responsible for providing effective administrative support to the HR Business Partner, acting as the first point of contact for employees, clinicians and other external organisations for enquiries relating to employment issues and having responsibility for specific areas of work, including management of staff.

• Carry out administrative processes as instructed
• Assist with recruitment and pre-employment checks for all roles across the organisation
• Undertake full recruitment process and pre-employment checks for administrative roles i.e. reception/administration and ad-hoc roles as instructed by the HR Business Partner
• Provide weekly recruitment updates
• Have responsibility for maintaining staffing records in accordance with organisational policies and procedures and raising any areas of concern with the HR Business Partner
• Provide advice and guidance to managers and staff in-line with areas of responsibility
• Support with the review and implementation of policies and procedures
• Act as the first point of contact on behalf of the HR Business Partner when required
• Support the Associate Director Of Human Resources and HR Business Partner with any formal processes i.e. disciplinary, performance management, grievance
• Support managers and staff by providing advice and guidance in relation to the implementation and ongoing monitoring and review of the Management of Attendance Policy, carrying out administrative and reporting processes as required and raising any areas of concern with the HR Business Partner
• Have responsibility for ensuring that the organisation has a robust flexible working policy and process
• Provide day to day management of the HR Administrator and HR Apprentice

South Doc Services (SDS) is a non-profit making GP co-operative based in South Birmingham. We have been successful providing primary, community and secondary care based services since 1996.

Between us, we have a wealth of experience in working across the health economy. We have built strong professional relationship with Urgent Care providers. They include NHS 111, WMAS, BCHC and secondary care.

Job summary

The post holder is responsible for providing effective administrative support to theHR Business Partner, acting as the first point of contact for employees, clinicians and other external organisations for enquiries relating to employment issues and having responsibility for specific areas of work, including management of staff.

Key responsibilities

• Carry out administrative processes as instructed
• Assist with recruitment and pre-employment checks for all roles across the organisation
• Undertake full recruitment process and pre-employment checks for administrative roles i.e. reception/administration and ad-hoc roles as instructed by the HR Business Partner
• Provide weekly recruitment updates to recruiting managers
• Provide weekly recruitment updates for the Associate Director of HR
• Have responsibility for maintaining the staff training database and raising any areas of concern with the HR Business Partner
• Have responsibility for maintaining staffing records in accordance with organisational policies and procedures and raising any areas of concern with the HR Business Partner
• Provide advice and guidance to managers and staff in-line with areas of responsibility
• Support with the review and implementation of policies and procedures
• Act as the first point of contact on behalf of the HR Business Partner when required
• Support the Associate Director Of Human Resources and HR Business Partner with any formal processes i.e. disciplinary, performance management, grievance
• Handle other telephone and general enquiries
• Taking messages
• Processing all forms of communication relation to areas of work
• Support managers and staff by providing advice and guidance in relation to the implementation and ongoing monitoring and review of the Management of Attendance Policy, carrying out administrative and reporting processes as required and raising any areas of concern with the HR Business Partner
• Have responsibility for ensuring that the organisation has a robust flexible working policy and process
• Support the HR Business Partner with Lunch and Learn workshops as required
• All forms of data entry and record keeping relating to areas of work
• Follow and adhere to Health and Safety procedures
• Ensuring work areas are tidy
• Provide day to day management of the HR Administrator and HR Apprentice
• Any other delegated duties considered appropriate for the post

Communication

• Communicate effectively to deliver excellent customer service to colleagues, practices and external partners
• Communicate effectively to handle delicate matters with discretion and tact while maintaining confidentiality
• Promote effective teamwork with all staff
• Provide appropriate communication to identify problems and solutions promptly

Special Requirements of the post:

• An understanding, acceptance and adherence to the need for strict confidentiality

The Job Description will be subject to…