Azure Senior Infrastructure Analyst

Azure Senior Infrastructure Analyst

West Midlands Police have completed a large-scale digital transformation programme, and therefore technologies such as Cloud, Artificial Intelligence, Automation and Mobility are no longer visionary – they underpin policing today. The next stage in our technology ambition is focused around the concept of Synergy and delivering amazing User Experiences. This role will help focus and shape our path in the Synergy strategy around our Platform for Future – and thus drive real-world impact on policing technology, allowing us to excel at our vision: to prevent crime, protect the public and help those in need.

The Service Management function within IT & Digital is responsible for the effective operation, support and maintenance of existing operational technology systems, including all Force applications, technology infrastructure (servers, databases, networks) and end‑user devices. The Cloud Services Team manages the Force’s Office 365 and Azure provisions.

• Provide specialist technical skills and knowledge that facilitate the security, integrity, availability and performance of the Force’s Cloud Technologies mainly Microsoft 365 and Azure Technologies.
• Provide specialist technical skills and knowledge in Azure, including Subscriptions, Scale Sets, Virtual Machines, Storage, Sentinel and Backups.
• Provide specialist technical skills and knowledge to support and maintain Microsoft 365, including Teams, One Drive, Exchange Online, SharePoint.
• Support incident, configuration, availability, capacity, continuity and release management in line with the ITIL framework.
• Provide and disseminate specialist/technical advice on issues relating to the department, interpreting or assessing customer needs and exercising judgment to make decisions when solutions are not obvious.

• Knowledge of Cloud Technologies relating to the Azure Stack, including Subscriptions, Scale Sets, Virtual Machines, Storage, Sentinel and Backups.
• Demonstrable experience supporting Microsoft Office 365 to an enterprise level including Entra , Teams, One Drive, Exchange Online and SharePoint.
• Experience with Cloud Security products such as Defender and ATP.
• Experience supporting Windows technologies including Windows Server, Active Directory, Group Policy and DNS.

• Experience managing devices in Microsoft Intune (Endpoint Manager) with prior knowledge of SCCM.
• Experience with identity management solutions such as SailPoint.
• Understanding of the ITIL framework.

• Fair remuneration with progression opportunities and a competitive pension scheme.
• Enhanced annual leave in addition to public holiday entitlements.
• Discounts across travel, parking, daily costs of living and leisure activities.
• A comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs.

Successful applicants will be required to pass Management Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, including a full background and financial disclosure.

Successful applicants will undergo a medical assessment, which may include a drug or hearing test.

To be confirmed (TBC).

For further information email ca

West Midlands Police is a Disability Confident Leader. Candidates who declare a disability and meet the essential criteria will be offered an interview under the Disability Confident Interview Scheme.

Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities.

Location:

Birmingham, West Midlands, United Kingdom

Seniority Level: Mid-Senior level

Employment Type:

Full-time

Job Function:
Information Technology