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IT Service Desk Specialist - SLA-Driven
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2025-12-27
Listing for:
Flooid
Full Time
position Listed on 2025-12-27
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, IT Consultant
Job Description & How to Apply Below
A technology solutions provider in Birmingham is seeking a Customer Support Specialist. The candidate will log incidents, update customers, and ensure incidents are resolved in a timely manner. Key qualifications include communication skills and an understanding of ITIL methodology. The role offers flexible working options and various benefits including a pension scheme, holiday allowance, and professional subscriptions reimbursement.
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