IT Service Lifecycle Manager/IT Service Manager
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2025-12-30
Listing for:
DGH Recruitment
Full Time
position Listed on 2025-12-30
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, Systems Analyst, Systems Administrator
Job Description & How to Apply Below
IT Service Lifecycle Manager / IT Service Manager
A fantastic opportunity has arisen for an IT Service Lifecycle Manager / IT Service Manager
to join our Birmingham based client on an permanent basis.
Responsibilities and Duties- Lead the Service Lifecycle process to ensure that new and existing services meet business needs and are scalable and sustainable.
- Collaborate with stakeholders to gather service requirements and design services that are aligned with business objectives and IT capabilities.
- Oversee the service portfolio, ensuring that all services are aligned with the organisation's strategic objectives and deliver value and that all services contain up-to-date and accurate information.
- Lead the Release Management process, ensuring that software and service releases are planned, tested, and deployed with minimal disruption.
- Coordinate across teams to ensure that releases are executed according to schedule, with thorough testing, validation, and communication to all stakeholders.
- Manage the Change Management process, ensuring that all changes to services, systems, and infrastructure are controlled, executed, and closed effectively.
- Facilitate and participate in Change Advisory Board (CAB) meetings to assess, approve, and prioritise changes.
- Certified ITIL Foundation v4 (preferred)
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